What is your return policy?

Scentiments.com has a customer-friendly return policy designed to ensure a satisfactory shopping experience. Generally, items that are unused, unopened, and in their original packaging can be returned within a specified time frame, typically ranging from thirty to forty-five days after the purchase date. This policy allows customers to feel confident when trying new fragrances or gifts, knowing they have the option to return products that do not meet their expectations. It is important to note that certain items, such as those that have been opened or tested, may not be eligible for return due to hygiene and safety reasons. Additionally, customers should keep their receipts or order confirmations, as proof of purchase is usually necessary for a return to be processed. For those interested in returning items, Scentiments.com often provides detailed instructions on how to go about the return process on their website. This includes information regarding shipping costs, whether or not they offer free returns, and how to package items for return shipping. Customers are encouraged to review the specific return policy outlined on the Scentiments.com website to understand all details, including any exceptions and terms that may apply. This way, they can ensure a smooth and hassle-free return experience if necessary.