The question we are asked most often is about how to talk to Safelite AutoGlass customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Yes, Safelite AutoGlass typically vacuums any broken glass from your vehicle as part of their service to ensure a clean and safe environment for you.
Asked Jul 23, 2025 6:12 AM
How can I talk to a human where I dropped the car off at?
There is a link to the most up-to-date contact information right here on this page that you're viewing.
Asked Apr 21, 2025 8:09 PM
Do you have to be with the car if they come to your location to replace a window
No, you do not have to be with the car when a technician comes to replace a window at your location. You can arrange for the service while you are away, as long as the technician has access to the vehicle.
Asked Nov 23, 2024 11:11 PM
are OEM or OEE windshields used for a replacement?
Safelite AutoGlass provides both Original Equipment Manufacturer (OEM) and Original Equipment Equivalent (OEE) windshields for replacement. The type of glass used depends on a variety of factors, including vehicle make and model, customer preference, and what your insurance company covers. Safelite ensures that all windshields, whether OEM or OEE, meet or exceed national safety and quality standards.
Asked Mar 19, 2024 9:02 PM
Help me with my Safelite AutoGlass customer service issue
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