Typically, it is advisable to make an appointment for windshield repair with Safelite AutoGlass. Appointments help ensure that technicians are available to assist promptly and that the necessary materials and equipment are prepared for the service. Safelite offers the convenience of scheduling appointments online or by phone, allowing customers to select a time that suits their schedule. In some cases, walk-in services may be accepted depending on availability, but this may result in longer wait times. It is important to check Safelite's current web page for specific details regarding appointments and availability in your area. Making an appointment not only streamlines the process but also enhances the overall experience for the customer.