What is the return policy for SHEIN?
SHEIN has a customer-friendly return policy designed to accommodate various needs. Customers generally have the option to return items within thirty days from the date the order was received. However, it is important to note that certain conditions apply.
To be eligible for a return, items must be unworn, unwashed, and in their original condition, which includes all tags and packaging. Items that were sold as final sale or marked as non-returnable typically cannot be returned. Additionally, items such as swimwear, lingerie, and cosmetics often have specific return restrictions for hygiene reasons.
When returning items, customers must initiate the return process through their SHEIN account. After the return request is submitted, customers will receive a return label and instructions for shipping the items back. It is advisable to keep a record of the shipping confirmation and tracking information, as this can help to monitor the return process.
Once SHEIN receives the returned items, they usually process the refund within a specified timeframe, with the funds typically returning to the original payment method. It is important to review the current return policy on the SHEIN website, as policies may vary by region or change over time. For those seeking additional details or clarification, visiting the official SHEIN website can provide the most accurate and comprehensive information regarding returns.
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