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How can I contact SHEIN for support?

Asked 6 months ago
To contact SHEIN for support, customers typically have a range of options to consider. The SHEIN website provides a dedicated 'Help Center' where individuals can find answers to frequently asked questions and access various resources. This section is designed to assist with common inquiries related to orders, shipping, returns, and sizing, among other topics. For more personalized assistance, customers often utilize the live chat feature available on the SHEIN website. This allows for real-time communication with customer service representatives who can address specific concerns or issues. Additionally, SHEIN provides a customer support email that can be used to send inquiries directly to their support team. It is important to be as detailed as possible when presenting a question or concern, as this can facilitate a quicker resolution. Finally, for updates related to orders or account assistance, it is advisable to check the account dashboard on the SHEIN site, where customers can track their orders and adjust their settings. For specific contact details, it may be helpful to refer to the current web page of SHEIN for the most accurate and up-to-date information.
Answered Jun 14th 2025

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