RugsUSA.com Customer FAQ
Top Answers & How-to Guides
What is RugsUSA.com's Phone Number?
The question we are asked most often is about how to talk to RugsUSA.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Custom Orders
Can I order a custom-sized rug?
Yes, we offer custom-sized rugs to suit your specific needs! At RugsUSA.com, we understand that every home is unique, and our goal...
Shipping
Do you offer free shipping?
Yes, we offer free shipping on most orders within the continental United States. However, there may be a few exceptions for certain...
Returns
What is your return policy?
We strive to ensure customer satisfaction, therefore, our return policy is hassle-free. If you are not completely satisfied with your...
Order Tracking
Can I track my order?
Yes, you can track your order on RugsUSA.com. Once your order has been placed and processed, you will receive an email with a tracking...
Help me with my RugsUSA.com customer service issue
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