What should I do if I receive a damaged or defective item?
Asked a year ago
If you receive a damaged or defective item from Rugman.com, please contact our customer service team as soon as possible to report the issue. You may be asked to provide photos of the damage to help us assess the situation and determine the best course of action. We will work with you to either arrange for a replacement item to be sent out or provide a refund, depending on the circumstances. Your satisfaction is our top priority, and we will do our best to resolve any issues promptly.
Need further help?
Type out your followup or related question and we will get you an answer right away.
Need to call Rugman.com?
If you need to call Rugman.com customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Call Rugman.comRugman.com
Find a list of many popular Rugman.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Rugman.comRugman.com Customer Service FAQAsk a QuestionWas this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!