Can I cancel or change my order?

Yes, you can cancel or change your order on Rugman.com. We understand that circumstances may change or preferences may evolve. If you wish to cancel or make any modifications to your order, kindly contact our customer service team within 24 hours of placing the order. Please note that orders that have already been shipped cannot be cancelled, but you can still return them once received. For changes regarding customization or personalization, we recommend reaching out to our team as soon as possible, as we strive to fulfill orders promptly. Our customer service representatives are dedicated to assisting you and will do their best to accommodate your request.