What is your return policy?

At Rugman.com, we have a hassle-free return policy to ensure your complete satisfaction with your purchase. If for any reason you are not satisfied with your rug, you can return it within 30 days of receiving it. To initiate a return, simply contact our customer service team and they will guide you through the process. Please note that the rug must be in its original condition, unused, and returned in its original packaging. Once we receive the item, we will issue a full refund, excluding any shipping charges. Refunds are typically processed within 5-7 business days. At Rugman.com, we strive to provide quality products and exceptional customer service, and we are dedicated to making your shopping experience with us as convenient and enjoyable as possible.