Can I return a rug if I don't like the color or style?

Yes, at Rugman.com, we understand that sometimes a rug may not meet your expectations in terms of color or style. That is why we offer a hassle-free return policy. If you are not satisfied with your rug's color or style, you can certainly return it within 30 days from the date of purchase. However, to qualify for a return, the rug must be in its original condition, unused, and with all tags and packaging intact. We recommend contacting our customer service team to initiate the return process and they will provide you with a return shipping label. Once we receive the rug and verify its condition, a refund will be issued promptly. Please note that return shipping costs may apply. Our aim is to ensure your complete satisfaction with your purchase, even if the color or style does not suit your preference.