What is the warranty for products purchased on Royaldoulton.com?

All products purchased on Royaldoulton.com come with a 1-year warranty from the date of purchase. This warranty covers any manufacturing defects or faults that may occur during normal use. If such a defect or fault is identified within the warranty period, customers are entitled to receive a replacement product or a full refund. However, the warranty does not cover damages caused by misuse, accidents, or improper care of the product. It is important to retain the original proof of purchase in order to claim the warranty. To avail of the warranty service, customers can contact our customer support team with their order details and description of the issue. We strive to provide excellent after-sales support to ensure customer satisfaction.