Can I cancel or change my order after it has been placed?

Yes, Royaldoulton.com allows customers to cancel or make changes to an order after it has been placed, under certain conditions. If you wish to make modifications or cancel an order, it is best to contact their customer service as soon as possible. If the order has not yet been processed, they will do their best to accommodate your request. However, if the order is already in the shipping process, cancellation may not be possible. In such cases, you can arrange a return or exchange once you receive the order. It is important to note that customized or personalized items may have different cancellation policies. The customer service team at Royaldoulton.com will guide you through the necessary steps to resolve any order-related concerns promptly and efficiently.