Royal Doulton generally understands that circumstances can change after an order is placed, and they aim to accommodate customer requests whenever possible. Typically, if you wish to cancel or change your order, it is important to do so as quickly as possible. Once an order enters the processing or shipping phase, alterations may become difficult or impossible. It is advisable to check the specific terms and conditions related to order changes and cancellations on the Royal Doulton website. While Royal Doulton strives to be flexible, the ability to modify or cancel an order will depend on the current status of that order. For the most accurate and up-to-date information regarding your specific situation, customers should refer to the appropriate section on the website, which often includes contact details for further inquiries. Thus, it is best to consult the current Royal Doulton page to understand your options clearly.