What is the return policy for Royaldoulton.com?

Our return policy at Royaldoulton.com is designed to ensure an enjoyable and hassle-free shopping experience. If you're not completely satisfied with your purchase, we offer a 30-day return window from the date of delivery. To initiate a return, simply contact our customer service team, who will guide you through the process. Please note that all items must be in their original packaging and unused to qualify for a refund. Once we receive the returned product, a refund will be issued to your original form of payment within a reasonable timeframe. In case of any damages or defects, please notify us within 48 hours of delivery for a prompt replacement or refund. We pride ourselves on providing exceptional customer service and will do everything we can to ensure your satisfaction with each purchase.