What is the process for reporting a lost or stolen order?

When dealing with a lost or stolen order from Royaldoulton.com, it is typically advised to begin by reviewing the order confirmation and tracking information provided at the time of purchase. This information may help to determine whether the package has been misdelivered or is simply delayed. If it is confirmed that the order has indeed been lost or stolen, customers can often report this issue directly through the order management section on the Royaldoulton.com website. It is important to provide relevant details, including the order number, shipment tracking number, and any other information that could assist in resolving the issue. Additionally, customers may want to check the specific return and exchange policies as laid out on their website, as these policies can provide guidance on the next steps. For the most accurate and current procedures on reporting such issues, it is beneficial to refer to the information provided directly on the Royaldoulton.com website.