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Roundpoint Mortage Servicing Customer FAQ

Top Answers & How-to Guides

What is Roundpoint Mortage Servicing's Phone Number?

The question we are asked most often is about how to talk to Roundpoint Mortage Servicing customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I check the status of my loan application?

To check the status of a loan application with Roundpoint Mortgage Servicing, users should visit their official website where a...

How do I change my mailing address?

To change your mailing address with Roundpoint Mortgage Servicing, log into your account to update your information or fill out...
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Recent Roundpoint Mortage Servicing Customer Questions

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Mortgage Services

What services does Roundpoint Mortgage Servicing offer?

Roundpoint Mortgage Servicing provides various services including mortgage servicing, escrow management, support for financial...
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What should I do if I want to refinance my mortgage?

If refinancing your mortgage, begin by evaluating your financial status and credit score. Consider potential savings by...
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What is the process for loan modification?

The loan modification process assists borrowers facing difficulties in mortgage payments. Interested borrowers should first...
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What are the options if I am struggling with my mortgage payments?

If someone is having trouble with mortgage payments, they have several options to consider, such as communicating with...
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Payments and Fees

How can I make my mortgage payment?

Roundpoint Mortgage Servicing offers several options for making mortgage payments, including online payments through their...
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What should I do if I miss a mortgage payment?

If a mortgage payment is missed, staying calm and analyzing the reasons is key. Reviewing finances, adjusting the budget, and...
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Can I set up automatic payments for my mortgage?

Roundpoint Mortgage Servicing allows customers to set up automatic mortgage payments for convenience and timely payment...
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Can I make extra payments towards my mortgage?

Yes, Roundpoint Mortgage Servicing often permits extra mortgage payments, which can reduce the principal and overall interest...
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Are there any fees associated with making early payments?

Roundpoint Mortgage Servicing typically does not charge fees for early loan payments, which can lead to interest savings....
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Account Management

How can I check the status of my loan application?

To check the status of a loan application with Roundpoint Mortgage Servicing, users should visit their official website where a...
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How do I change my mailing address?

To change your mailing address with Roundpoint Mortgage Servicing, log into your account to update your information or fill out...
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Do you offer customer support for online account management?

Roundpoint Mortgage Servicing has an online platform for customers to manage accounts, often including resources like FAQs and...
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How do I obtain a payoff statement?

To get a payoff statement, a borrower typically needs to contact customer service or log into their account on the Roundpoint...
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How can I access my mortgage statements online?

To view mortgage statements online with Roundpoint Mortgage Servicing, customers should visit the company’s website and find...
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Default and Consequences

What happens if I default on my mortgage?

Defaulting on a mortgage means failing to fulfill the repayment terms, possibly leading to foreclosure. Roundpoint Mortgage...
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What documentation do I need for a loan modification request?

When making a loan modification request to Roundpoint Mortgage Servicing, you generally need proof of income (like pay stubs or...
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