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Roughcountry.com Customer FAQ

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What is Roughcountry.com's Phone Number?

The question we are asked most often is about how to talk to Roughcountry.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Roughcountry.com Customer Questions

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Products and Services

What type of products does Rough Country sell?

Rough Country offers a diverse array of products aimed at off-road lovers, including suspension lift and leveling kits, shock...
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Do Rough Country products come with a warranty?

Rough Country does provide warranties on their products, commonly offering a limited lifetime warranty on suspension systems...
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Are Rough Country products suitable for off-road use?

Rough Country offers products tailored for off-road use, recognized for their reliability and performance. They provide various...
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What types of vehicles can use Rough Country products?

Rough Country products cater to a diverse selection of vehicles, primarily focusing on trucks, SUVs, and some off-road models....
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Are there any guides for choosing the right lift kit?

RoughCountry.com provides helpful resources for selecting the right lift kit, taking into account factors such as your...
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What are the benefits of upgrading to Rough Country products?

Switching to Rough Country products enhances vehicle performance and driving enjoyment. Benefits include improved off-road...
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Installation and Support

Can I install Rough Country products myself?

Many users can successfully install Rough Country products themselves, as they include comprehensive instructions and online...
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Do I need any special tools for installing Rough Country products?

The need for special tools when installing Rough Country products varies by product type. While common hand tools usually...
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Are detailed installation instructions provided with Rough Country products?

Rough Country generally includes thorough installation instructions with their products, guiding users through the setup...
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Does Rough Country offer installation tutorials online?

Rough Country indeed offers online installation tutorials for numerous products, including lift kits and suspension systems....
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Does Rough Country provide any product support after purchase?

Rough Country offers post-purchase support that includes installation help, warranty details, and answers to product inquiries....
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What should I do if I encounter issues during installation?

If issues arise during the installation of a Rough Country product, referring to the provided instructions is crucial. If...
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Shipping and Returns

What is the return policy for Rough Country products?

Rough Country allows returns within thirty days of purchase, provided items are unused and in original packaging. Exceptions...
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Can I track my order on the Rough Country website?

Yes, orders can be tracked on the Rough Country website. Customers receive a confirmation email with tracking details after...
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Does Rough Country offer international shipping?

Rough Country mainly focuses on the U.S. market but does offer some limited international shipping options. These options may...
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What financing options are available for Rough Country products?

Rough Country provides various financing options through third parties, allowing customers to pay for products over time....
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Promotions and Reviews

Are there any promotions or discounts currently available for Rough Country products?

Rough Country regularly offers promotions and discounts on various products, especially during holidays and special events. For...
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Can I see customer reviews for Rough Country products?

Yes, customer reviews for Rough Country products are available on their official website and may include ratings and detailed...
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Maintenance and Care

Can I rent tools for installing Rough Country products?

Rough Country does not rent tools, but local automotive or hardware stores often offer rentals for installation tools. Checking...
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How do I clean and maintain Rough Country products?

To maintain Rough Country products, regularly inspect for wear, rust, or damage, and clean them with mild soap and water. Avoid...
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How do I extend the warranty on my Rough Country products?

Rough Country typically provides a limited lifetime warranty, which does not extend beyond what is initially offered. Customers...
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Roughcountry.com issues reported to GetHuman
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