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Renault Customer FAQ

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What is Renault's Phone Number?

The question we are asked most often is about how to talk to Renault customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Renault Customer Questions

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Vehicle Models and Features

What models of vehicles does Renault currently offer?

Renault offers a wide selection of vehicles including compact cars like the Clio and Megane, SUVs such as the Captur and...
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What safety features can I expect in Renault vehicles?

Renault vehicles are equipped with various safety features including multiple airbags, electronic stability control, anti-lock...
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What are the available accessories for Renault cars?

Renault presents a wide array of accessories to improve both the functionality and appearance of its vehicles. These include...
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Test Drive and Dealership

How can I schedule a test drive with Renault?

To schedule a test drive with Renault, individuals can either visit the official Renault website to find a "Test Drive" section...
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How can I locate the nearest Renault dealership?

To find the nearest Renault dealership, visit the official Renault website and use the dealership locator tool. By entering...
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Financing and Services

What are the financing and leasing options available for Renault vehicles?

Renault provides various financing and leasing options including traditional loans for outright vehicle ownership and leasing...
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How do I book a service appointment for my Renault car?

To arrange a service for a Renault vehicle, one can visit the official Renault website to use an online booking tool or contact...
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What warranty options does Renault provide?

Renault provides various warranty options that differ by model and region, typically featuring a standard three-year or...
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How can I obtain a replacement key for my Renault vehicle?

To get a replacement key for a Renault vehicle, consult the owner's manual first. The best approach is to reach out to a...
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Promotions and Sustainability

What sustainability initiatives is Renault involved in?

Renault is deeply involved in sustainability through the development of electric vehicles, efficient manufacturing, and a...
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Are there any current promotions or offers from Renault?

Renault regularly updates its promotions, which may include discounts, financing options, and trade-in bonuses tied to seasonal...
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How can I learn about Renault's electric vehicle offerings?

To understand Renault's electric vehicles, visiting the official Renault website is key, as it offers detailed information...
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Customer Support

What should I do if my Renault vehicle experiences a recall?

If a Renault vehicle has a recall, owners should first verify the specific details on the Renault website using their Vehicle...
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How do I access the Renault customer portal?

To access the Renault customer portal, visit the official Renault website and navigate to the customer portal section. Users...
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Do Renault cars come with free roadside assistance?

Renault vehicles often include a warranty with roadside assistance, contingent on the model and market. The specifics,...
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