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Regal Cinemas Customer FAQ

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What is Regal Cinemas's Phone Number?

The question we are asked most often is about how to talk to Regal Cinemas customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Regal Cinemas Customer Questions

How much does an IMAX movie cost?

IMAX movie ticket prices can vary based on location, time of day, and whether it's a special event. Generally, IMAX tickets are priced higher than standard movie tickets. For the most accurate pricing, check the specific location and showtime on our website.
Asked May 27, 2025 7:11 PM

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Ticket Information

What are the current ticket prices?

Regal Cinemas ticket prices vary by location, movie type, and viewing format, including matinees and discounts for students,...
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What is the refund policy for tickets?

Regal Cinemas typically does not allow refunds for tickets bought online or at the box office. However, exchanges for different...
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What is the policy on using gift cards for tickets?

Regal Cinemas allows the use of gift cards for purchasing movie tickets, including upgrades to premium formats where available....
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How do I purchase tickets for special events?

To buy tickets for special events at Regal Cinemas, individuals should visit the official website and check the "Events"...
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Discounts and Rewards

Are there discounts available for seniors or students?

Regal Cinemas provides discounts for seniors and students at many locations, though details may differ by theater. Seniors...
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Is there a loyalty program for frequent moviegoers?

Regal Cinemas features a loyalty program called the Regal Crown Club for frequent visitors. This program allows members to earn...
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Are there any loyalty rewards for purchasing snacks or drinks?

Regal Cinemas has a loyalty program mainly aimed at movie ticket purchases, rewarding attendance and other theater buys. There...
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Food and Beverages

Can I bring my own snacks and drinks?

Regal Cinemas generally does not allow outside snacks or drinks in their theatres to enhance the viewing experience and promote...
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Do you offer gift cards?

Regal Cinemas offers gift cards suitable for movie enthusiasts, available in various amounts for ticket and concession...
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Payment and Reservations

What are the accepted payment methods?

Regal Cinemas accepts various payment options including major credit cards, debit cards with Visa or MasterCard, and mobile...
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Can I reserve seats in advance?

Regal Cinemas allows advance seat reservations for various locations, enhancing the movie experience. Guests can typically...
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Movies and Screenings

Are there any special screenings or events happening soon?

Regal Cinemas regularly organizes special events and screenings, which might include advance showings or themed marathons with...
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What is the rating policy for movies?

Regal Cinemas follows the Motion Picture Association's rating system, which includes ratings from G to R, guiding audiences on...
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What is the age policy for viewing movies at Regal Cinemas?

Regal Cinemas enforces age policies that vary by movie rating. Films rated G or PG are suitable for all ages, while under-13s...
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Theater Amenities

What amenities are available at your theaters?

Regal Cinemas provides various amenities to enhance the movie experience, including comfortable seating options such as...
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What accessibility options are available at your theaters?

Regal Cinemas offers various accessibility options including wheelchair-accessible seating, assistive listening devices, closed...
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We look to the Regal Cinemas issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Regal Cinemas issues reported to GetHuman
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