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Rcplanet.com Customer FAQ

Top Answers & How-to Guides

What is Rcplanet.com's Phone Number?

The question we are asked most often is about how to talk to Rcplanet.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a physical store location?

Yes, we do have a physical store location. Rcplanet.com is an online retailer specializing in remote control vehicles, but we also...
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Contact and Location

How do I unsubscribe from your mailing list?

You can unsubscribe from our mailing list by clicking on the "Unsubscribe" link at the bottom of any email you have received from us....
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Do you have a physical store location?

Yes, we do have a physical store location. Rcplanet.com is an online retailer specializing in remote control vehicles, but we also...
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Returns and Policies

What is the return policy?

Our return policy is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase from Rcplanet.com,...
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What is your warranty policy?

Our warranty policy at Rcplanet.com ensures that all products purchased from our website are free from any defects in materials or...
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Orders and Shipping

How long does shipping usually take?

Shipping times can vary depending on the destination and the chosen shipping method. At Rcplanet.com, we strive to process and ship...
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Can I track my order?

Yes, you can easily track your order on Rcplanet.com. Once your order has been placed and shipped, you will receive a confirmation...
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Payment and Discounts

What payment methods are accepted?

Rcplanet.com accepts various payment methods to provide convenient options for its customers. We accept all major credit cards, including...
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Are there any discounts or promotions available?

Yes, there are discounts and promotions available on Rcplanet.com. We frequently offer various discounts, sales, and promotions on...
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International Shipping

Do you offer international shipping?

Yes, we offer international shipping to many countries worldwide. We understand that RC enthusiasts around the globe want access to...
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Technical Support

Do you provide technical support for RC products?

Yes, we offer comprehensive technical support for all RC products purchased from our website. Our team of experienced technicians is...
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Product Availability

Are spare parts available for purchase?

Yes, spare parts are readily available for purchase at Rcplanet.com. We understand that accidents happen, and components wear out over...
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What brands do you sell?

At Rcplanet.com, we proudly offer a wide range of top-quality brands for all your RC needs. Our selection includes leading industry...
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Help me with my Rcplanet.com customer service issue

Ask any question you have about Rcplanet.com customer service. We will do our best to get you answers right away.
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