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Rcplanet.com Customer FAQ

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What is Rcplanet.com's Phone Number?

The question we are asked most often is about how to talk to Rcplanet.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Mailing List and Support

How do I unsubscribe from your mailing list?

To unsubscribe from Rcplanet.com’s mailing list, look for an option at the bottom of received emails. This link will help you...
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Do you provide technical support for RC products?

RC Planet does not offer direct technical support but provides valuable resources such as product descriptions, user manuals,...
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Do you have a physical store location?

RC Planet functions mainly as an online retailer, offering a diverse selection of remote control products for convenient home...
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Returns and Policies

What is the return policy?

Rcplanet.com has a user-friendly return policy, allowing returns within about thirty days if items are unused and unopened with...
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What is your warranty policy?

Rcplanet.com provides warranties on many products, which vary by manufacturer and item type. These generally cover material and...
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Shipping Information

How long does shipping usually take?

Shipping durations at Rcplanet.com can vary, generally taking three to seven business days for standard shipping within the...
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Do you offer international shipping?

RC Planet offers international shipping to customers outside the United States, making their remote control products accessible...
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Can I track my order?

Customers can track their orders from Rcplanet.com after processing and shipping. A tracking number is typically provided in...
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Payment and Discounts

What payment methods are accepted?

Rcplanet.com accepts several payment methods including major credit cards, PayPal, and possibly financing options for larger...
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Are there any discounts or promotions available?

RC Planet frequently offers various discounts and promotions, including seasonal sales and special offers for new or loyal...
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Product Availability

Are spare parts available for purchase?

Yes, spare parts can be purchased from Rcplanet.com, which offers a vast range of components for remote control vehicles....
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What brands do you sell?

RC Planet stocks a broad range of products from well-known brands like Traxxas, Arrma, Losi, and more. They offer parts,...
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