What is the return policy?

Asked a year ago
Our return policy is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase from Rcplanet.com, you may return it within 30 days of receiving the item. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it. Returns must be accompanied by the original receipt or proof of purchase. Certain items, such as nitro engines and assembled kits, are not eligible for return unless they are defective upon arrival. Additionally, any shipping costs incurred for returning the item will be the responsibility of the customer, unless the return is due to our error. To initiate a return or to find out more details, please contact our customer service team.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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