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Rag & Bone Customer FAQ

Top Answers & How-to Guides

What is Rag & Bone's Phone Number?

The question we are asked most often is about how to talk to Rag & Bone customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Rag & Bone customer service, get an answer now.

Recent Rag & Bone Customer Questions

Who is the director and email for customer service?

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jul 3, 2024 2:17 PM

Help me with my Rag & Bone customer service issue

Order Tracking

How can I track my order?

To track an order with Rag & Bone, customers should visit the official website and find the order tracking section. By entering...

Can I cancel or modify my order?

Rag & Bone allows order cancellations and modifications, but customers must act quickly as changes can only be made before the...

Shipping Information

Where can I purchase Rag & Bone products?

Rag & Bone items can be purchased on their official website, in retail stores, or through high-end department stores and...

Do you offer international shipping?

Rag & Bone generally provides international shipping, allowing customers worldwide to access their products, though specifics...

Do you have physical retail stores?

Rag & Bone operates physical stores in major cities around the world, showcasing their unique style and quality clothing....

Returns and Refunds

What is your return policy?

Rag & Bone allows unworn and unwashed items in their original condition to be returned within about thirty days. Sale items...

How long does it take to receive a refund?

The refund duration from Rag & Bone varies based on the payment method, typically taking five to ten business days after...

Product Information

Are Rag & Bone products eco-friendly?

Rag & Bone is making significant efforts towards sustainability by using eco-friendly materials like organic cotton and...

What size should I order?

To choose the right size from Rag & Bone, refer to the size chart available on their website, which includes measurements for...

What fabrics do you use in your clothing?

Rag & Bone focuses on high-quality fabrics, combining natural materials like cotton, wool, linen, and silk with technical ones...

Do you have a size guide for your products?

Rag & Bone provides an extensive size guide to help customers choose the right fit, detailing measurements for tops, bottoms,...

Are there any options to pre-order upcoming collections?

Rag & Bone typically does not offer pre-orders for new collections, opting instead to launch them directly on their website and...

What care instructions should I follow for Rag & Bone items?

Rag & Bone garments, known for quality, need careful handling. It is vital to follow the care labels, which offer specific...

Payment and Gift Services

What payment methods do you accept?

Rag & Bone offers multiple payment options, including major credit cards like Visa and MasterCard, PayPal, and mobile payment...

Do you offer gift wrapping services?

Rag & Bone generally does not offer gift wrapping services, but their packaging is stylish and can be a great gift...
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