© GetHuman Inc.

Rag & Bone Customer FAQ

Top Answers & How-to Guides

What is Rag & Bone's Phone Number?

The question we are asked most often is about how to talk to Rag & Bone customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Rag & Bone customer service, get an answer now.
Contact Rag & Bone customer service

Recent Rag & Bone Customer Questions

Who is the director and email for customer service?

There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jul 3, 2024 2:17 PM

Help me with my Rag & Bone customer service issue

Order Tracking

How can I track my order?

To track an order with Rag & Bone, customers should visit the official website and find the order tracking section. By entering...
Read more

Can I cancel or modify my order?

Rag & Bone allows order cancellations and modifications, but customers must act quickly as changes can only be made before the...
Read more

Shipping Information

Where can I purchase Rag & Bone products?

Rag & Bone items can be purchased on their official website, in retail stores, or through high-end department stores and...
Read more

Do you offer international shipping?

Rag & Bone generally provides international shipping, allowing customers worldwide to access their products, though specifics...
Read more

Do you have physical retail stores?

Rag & Bone operates physical stores in major cities around the world, showcasing their unique style and quality clothing....
Read more

Returns and Refunds

What is your return policy?

Rag & Bone allows unworn and unwashed items in their original condition to be returned within about thirty days. Sale items...
Read more

How long does it take to receive a refund?

The refund duration from Rag & Bone varies based on the payment method, typically taking five to ten business days after...
Read more

Product Information

Are Rag & Bone products eco-friendly?

Rag & Bone is making significant efforts towards sustainability by using eco-friendly materials like organic cotton and...
Read more

What size should I order?

To choose the right size from Rag & Bone, refer to the size chart available on their website, which includes measurements for...
Read more

What fabrics do you use in your clothing?

Rag & Bone focuses on high-quality fabrics, combining natural materials like cotton, wool, linen, and silk with technical ones...
Read more

Do you have a size guide for your products?

Rag & Bone provides an extensive size guide to help customers choose the right fit, detailing measurements for tops, bottoms,...
Read more

Are there any options to pre-order upcoming collections?

Rag & Bone typically does not offer pre-orders for new collections, opting instead to launch them directly on their website and...
Read more

What care instructions should I follow for Rag & Bone items?

Rag & Bone garments, known for quality, need careful handling. It is vital to follow the care labels, which offer specific...
Read more

Payment and Gift Services

What payment methods do you accept?

Rag & Bone offers multiple payment options, including major credit cards like Visa and MasterCard, PayPal, and mobile payment...
Read more

Do you offer gift wrapping services?

Rag & Bone generally does not offer gift wrapping services, but their packaging is stylish and can be a great gift...
Read more
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!