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Rackspace Hosting Customer FAQ

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What is Rackspace Hosting's Phone Number?

The question we are asked most often is about how to talk to Rackspace Hosting customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Services Offered

What services does Rackspace Hosting offer?

Rackspace Hosting offers a variety of services tailored for businesses, including cloud hosting options like public, private,...
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Does Rackspace Hosting provide domain registration services?

Rackspace Hosting does not primarily offer domain registration but specializes in managed hosting, cloud, and email services....
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Does Rackspace Hosting offer any website builder tools?

Rackspace Hosting does not have a dedicated website builder tool like other platforms. Instead, it emphasizes cloud solutions,...
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Can I install third-party applications on my Rackspace Hosting server?

Rackspace Hosting allows users to install third-party applications on their servers, provided they have the correct server...
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What platforms are supported by Rackspace Hosting?

Rackspace Hosting provides support for various platforms including public clouds like OpenStack, VMware, and Microsoft Azure,...
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Website Management

Can I transfer my existing website to Rackspace Hosting?

Transferring an existing website to Rackspace Hosting is feasible and can be done efficiently. The migration entails backing up...
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Can I host multiple domains with Rackspace Hosting?

Rackspace Hosting allows users to host multiple domains under a single account, offering a simplified management experience for...
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What is the process to upgrade my hosting plan with Rackspace?

To upgrade a hosting plan with Rackspace, assess your needs and choose a suitable plan. Log into your account, navigate to the...
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Pricing and Plans

What is the pricing structure for Rackspace Hosting plans?

Rackspace Hosting offers a range of plans with prices influenced by service type, storage, bandwidth, required features, and...
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What is Rackspace's uptime guarantee?

Rackspace provides a robust uptime guarantee, typically committing to 99.99 percent availability. This commitment reflects...
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Support and Security

What security measures does Rackspace Hosting have in place?

Rackspace Hosting implements robust security measures including advanced firewalls, access controls, and physical security at...
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Is technical support available for Rackspace Hosting customers?

Yes, Rackspace Hosting provides technical support for its customers across various services like cloud, managed hosting, and...
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What kind of customer support is available for Rackspace users?

Rackspace offers various customer support options, including 24/7 Managed Support with dedicated teams for personalized help....
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Does Rackspace provide backup services for hosted websites?

Rackspace does provide backup services for hosted websites, focusing on both data security and integrity. Their solutions...
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How do I manage email services with Rackspace?

Managing email services through Rackspace involves using the Email Control Panel for user accounts, mailbox creation, spam...
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