Quest Diagnostics - NY, NJ Customer Service

Ways to contact Quest Diagnostics - NY, NJ and solve common issues

Use Quest Diagnostics - NY, NJ's Phone Number

Quest Diagnostics - NY, NJ's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for Quest Diagnostics - NY, NJ

Contacting Quest Diagnostics - NY, NJ customer support

Below you can compare and contrast the 4 ways to contact Quest Diagnostics - NY, NJ by looking at which ones are the fastest and which ones other customers recommend the most for solving Quest Diagnostics - NY, NJ customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Quest Diagnostics - NY, NJ across the following channels: Phone, Web, Email.

Phone number / contactWaitVotes
Customer Service
10 mins28
2 mins77
Online Help at
Customer Service
< 2 hrs26
Customer Service
< 2 hrs31

Quest Diagnostics - NY, NJ: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Quest Diagnostics - NY, NJ.
Are there any preparation instructions for specific tests at Quest Diagnostics - NY, NJ?
Yes, there are specific preparation instructions for certain tests at Quest Diagnostics - NY, NJ. It is important to follow these instructions as they can greatly impact the accuracy of your results. Prior to your visit, it is recommended to review the Quest Diagnostics website or consult with your healthcare provider for detailed guidelines specific to your test. Common preparations might include fasting for specific lipid panels, glucose tolerance tests, or certain blood tests. Other instructions may involve avoiding certain medications or supplements before the test. Additionally, for urine or stool samples, specific containers and time requirements may apply. Adhering to these preparation instructions will ensure optimal testing conditions and is crucial for obtaining accurate and reliable results.
Can I request a copy of my test results from Quest Diagnostics - NY, NJ?
Yes, you can request a copy of your test results from Quest Diagnostics in New York and New Jersey. Quest Diagnostics understands the importance of access to your healthcare information and offers a simple process for obtaining your test results. You can request the results by submitting a written request that includes your name, date of birth, contact information, and specific details about the tests. If you prefer, you can also authorize someone else to pick up the results on your behalf. Once the request is received, Quest Diagnostics will process it promptly, and you will be notified about the availability of your test results. Rest assured that Quest Diagnostics maintains strict confidentiality and privacy protocols to ensure the secure handling of your information.
Can I make changes to my appointment at Quest Diagnostics - NY, NJ?
Yes, you can make changes to your appointment at Quest Diagnostics - NY, NJ. We understand that circumstances may arise which require altering your scheduled appointment. To make any changes, such as rescheduling or cancelling your appointment, please contact our office directly. Our friendly staff will assist you in finding a new convenient date and time that works best for you. We recommend notifying us as soon as possible if you need to make changes to ensure we can accommodate your request. We strive to provide excellent customer service and appreciate your cooperation in keeping us informed about any modifications to your appointment at Quest Diagnostics - NY, NJ.
Does Quest Diagnostics - NY, NJ offer walk-in services?
Yes, Quest Diagnostics - NY, NJ offers walk-in services for your convenience. We understand that scheduling appointments may not always be feasible, which is why we welcome walk-in patients. This means that you can visit any of our locations without an appointment and receive the same high-quality diagnostic services. Walk-in services are available for a wide range of tests, including laboratory testing, blood work, and other necessary diagnostics. Our skilled team of professionals is available to assist you promptly and efficiently, ensuring that you can receive the care you need in a timely manner. You can trust Quest Diagnostics - NY, NJ to provide accessible and convenient walk-in services to meet your healthcare needs.
Is fasting required for any of the tests at Quest Diagnostics - NY, NJ?
Fasting requirements for tests at Quest Diagnostics - NY, NJ vary depending on the specific test being performed. For most routine blood tests, fasting is not necessary and you can have your test without any dietary restrictions. However, certain tests, such as glucose, lipids, and fasting cholesterol screenings, may require a fasting period of 8-12 hours. It is recommended to clarify fasting instructions when scheduling your appointment or consult your healthcare provider. Drinking water is usually allowed during the fasting period as it doesn't interfere with most tests. To ensure accurate results, it is crucial to adhere to the recommended fasting guidelines for any applicable tests at Quest Diagnostics - NY, NJ.
Can I bring my children with me for testing at Quest Diagnostics - NY, NJ?
Yes, children are allowed at Quest Diagnostics - NY, NJ for testing. We understand that healthcare appointments can be challenging to manage, and we strive to accommodate families. However, it is recommended to consider their age and the specific test being performed, as some procedures may not be suitable for younger children. To ensure a smooth visit, it is advisable to notify the healthcare professional beforehand and inquire about any special instructions or requirements for testing children. Our team is dedicated to providing a comfortable and inclusive environment while prioritizing the well-being of all patients, including children.
How long does it take to get the test results from Quest Diagnostics - NY, NJ?
The turnaround time for test results at Quest Diagnostics in NY, NJ typically depends on the type of test being performed. On average, routine lab tests can take anywhere from 1-3 days for results to be available. However, more complex and specialized tests may require additional time, ranging from a few days to a week or more. Quest Diagnostics strives to provide accurate and timely results to its customers, but it's important to note that factors like the volume of tests being processed, transportation, and the specific requirements of each test can influence turnaround times. Patients can often access their test results securely online, enabling them to quickly receive and review their health information.
There's more!
Click below to show 3 more questions, answers, and complete guides to common Quest Diagnostics - NY, NJ customer support problem.

Recent reasons customers contacted Quest Diagnostics - NY, NJ:

I received a text saying I have a bill yet I don’t remember having work done. I need to...
I realized I entered my daughter age incorrectly on the quest app and need her test res...
I received a bill but I have medicaid and this should be covered in full, there should...
I Didn’t get my covid test results
Hello been * days for my test results just wondering home much longer it will take???
I need my covid ** test results but I haven't get it. I have a flight tomorrow Early mo...
Need a rush on our PCR St Francis hospital sent u yesterday. We are both over ** years...
waiting for Covid pcr test results. Sample was taken on Dec **nd.
Insurance denied part of my claim due to Quest Diagnostics not using the appropriate bi...
I was billed incorrectly. I need to get problem corrected. I need to speak to a supervi...
I was billed incorrectly. I need my statement corrected. I need to get talk with a bill...
I was built incorrectly and I need the problem solved and to be able to contact billing...
I need help verifying my identity and when the name part pops up It doesn’t let me verify
I DNT have ssn so I am unable to complete my identity verification
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Does GetHuman work with Quest Diagnostics - NY, NJ?

GetHuman does not work with Quest Diagnostics - NY, NJ's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Quest Diagnostics - NY, NJ at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Quest Diagnostics - NY, NJ's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Quest Diagnostics - NY, NJ at a Glance

Quest Diagnostics - NY, NJ has no chat option
Quest Diagnostics - NY, NJ has 1 customer email
Quest Diagnostics - NY, NJ has 1 help forum
Quest Diagnostics - NY, NJ has no twitter handle
Quest Diagnostics - NY, NJ has no facebook page
Contact information overview

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