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PropertyRoom Customer FAQ

Top Answers & How-to Guides

What is PropertyRoom's Phone Number?

The question we are asked most often is about how to talk to PropertyRoom customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about PropertyRoom customer service, get an answer now.
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Recent PropertyRoom Customer Questions

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Shipping and Tracking

How do I track my shipment?

To track a shipment from PropertyRoom, customers should check their email for confirmation that contains the tracking number,...
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What happens if I don't receive my item?

Buyers who do not receive items from PropertyRoom should first verify tracking details. If the item is marked as delivered but...
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Payments and Refunds

What are the payment options?

PropertyRoom provides several payment options including major credit cards and electronic bank transfers. However, accepted...
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What is the return policy?

PropertyRoom's return policy is mainly final sales due to the unique nature of auction items, although exceptions exist for...
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What happens if the item I receive is damaged?

When a buyer receives a damaged item from PropertyRoom, they should inspect it immediately and document any damage with photos....
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Bidding and Auctions

How long do I have to pay for an item after winning the auction?

Winners of auctions on PropertyRoom generally have two to three days to make payments after the auction ends. It is essential...
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Can I cancel my bid?

Once a bid is placed on PropertyRoom, it is typically binding and cannot be canceled, which helps uphold auction fairness....
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What happens if I win an auction but change my mind?

Winning an auction on PropertyRoom usually means entering a legal obligation to buy the item. Changing one’s mind can lead to...
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What is the process for winning an auction on PropertyRoom?

Winning an auction on PropertyRoom entails creating an account, browsing items, monitoring auctions closely, and placing bids....
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Selling and Warranties

Are there any warranties on the items?

PropertyRoom typically sells auctioned items as-is, often without warranties. Buyers should carefully examine item descriptions...
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Can I sell items on PropertyRoom?

PropertyRoom primarily functions as a bidding platform for items auctioned from law enforcement and government sources, rather...
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How do I contact customer support regarding auction items?

To reach customer support about auction items on PropertyRoom, visiting their official website is recommended for specific...
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We look to the PropertyRoom issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
PropertyRoom issues reported to GetHuman
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