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Propercloth.com Customer FAQ

Top Answers & How-to Guides

What is Propercloth.com's Phone Number?

The question we are asked most often is about how to talk to Propercloth.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Propercloth.com Customer Questions

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Ordering and Payment

How do I place an order?

To order from Propercloth.com, start by visiting their website, where you can choose fabrics and styles. Select a shirt design,...
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What payment methods do you accept?

Propercloth.com provides multiple payment options, including major credit cards, PayPal, Apple Pay, and Google Pay. They...
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Can I cancel or change my order?

Customers can generally modify or cancel their orders at Propercloth.com before processing begins, with limitations based on...
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Can I reorder a past order?

Yes, Propercloth.com allows users to reorder past orders easily via their online platform by accessing order history. Customers...
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Customization and Sizing

Can I customize my shirt or other products?

Propercloth.com offers extensive customization options for shirts and other clothing items, allowing customers to choose...
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What is your sizing chart?

The sizing chart at Propercloth.com aids customers in finding the ideal fit by detailing measurements for neck, chest, waist,...
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What should I do if my shirt doesn't fit correctly?

If a customer's shirt from Propercloth.com does not fit properly, they should first review the measurements used for the order...
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Returns and Policies

What is your return policy?

Propercloth.com offers a flexible return policy for custom shirts, allowing returns within thirty days if items are new and...
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What is your privacy policy?

Propercloth.com prioritizes customer privacy by carefully handling personal data and outlining how it collects, uses, and...
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Shipping and Delivery

Can I track my order?

Customers can track their orders with Propercloth.com through email notifications containing a tracking number after shipping....
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Do you offer international shipping?

Propercloth.com does provide international shipping to various countries, enabling global customers to access their products....
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What is the estimated delivery time for my order?

Delivery times for orders from Propercloth.com typically range from two to three weeks, depending on factors like product...
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Additional Services

Do you offer gift cards?

Propercloth.com does not currently offer gift cards. However, customers can consider selecting a shirt for someone, allowing...
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How do I care for my Proper Cloth products?

To care for Proper Cloth products, machine wash shirts in cold water on a gentle cycle, and avoid bleach. Air drying is...
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Do you offer a showroom for fittings?

Proper Cloth provides showrooms where customers can fit their custom shirts in person, receiving guidance from expert stylists...
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