People Media, LLC Customer FAQ

Yes, as long as you haven't set your account to automatically renew your subscription, you shouldn't be charged after your account expires on 5/25/24. People Media, LLC respects its customer's subscription plans and doesn't charge for services beyond your chosen plan’s expiry date. Always double-check your account's settings for automatic renewal to be certain.

We're sorry to hear about the issue. It sounds like you might have trouble accessing your account but it's being autorenewed. You could attempt recovering your password by following the steps provided by People Media, usually through a "forgot password" link on the login page. Also, it's helpful to check your email for any communications from People Media that may assist with recovering access. If you still can't access your account, reaching out to People Media's customer service is recommended. Make sure to mention the autorenewal situation so they can help resolve both issues.

To cancel your subscription to a People Media, LLC service, log into your account and navigate to your settings page. There, you should be able to access your account status page, which includes information about your current subscription. Find the option to "cancel my subscription" and follow the instructions provided. Bear in mind that in most cases, all subscription benefits will remain active until your current subscription expires and ensure your cancellation is processed before your subscription renewal date to avoid further charges. Always check the specific cancellation procedures for the service you are using as they may vary.

We're sorry to hear about the issues you're facing with People Media. To cancel an account, you typically need access to it. If you are unable to access your account due to forgotten credentials or other login issues, we recommend using the account recovery options usually presented on the login page. If all else fails, People Media's Customer Service Team should be able to assist you. They can verify your identity and help resolve your access issue so you can proceed with cancellation.