© GetHuman Inc.

PCConnection.com Customer FAQ

Top Answers & How-to Guides

What is PCConnection.com's Phone Number?

The question we are asked most often is about how to talk to PCConnection.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about PCConnection.com customer service, get an answer now.
Contact PCConnection.com customer service

Recent PCConnection.com Customer Questions

Help me with my PCConnection.com customer service issue

Order Management

How do I track my order?

Customers can track their orders on PCConnection.com by visiting the order tracking section and entering their order number...
Read more

Can I cancel or change my order after it has been placed?

Once an order is placed on PCConnection.com, there is a limited time frame for making changes or cancellations, typically...
Read more

How can I check the status of a backordered item?

To find out the status of a backordered item, a user can log into their account on PCConnection.com and check their order...
Read more

Payments and Financing

What payment methods are accepted on PCConnection.com?

PCConnection.com generally accepts major credit cards like Visa, MasterCard, American Express, and Discover, alongside PayPal....
Read more

What security measures are in place for online purchases?

PCConnection.com prioritizes online security through SSL encryption for personal and payment details, compliance with PCI DSS...
Read more

Are there financing options available for larger purchases?

PCConnection.com offers various financing options for customers making large purchases, including flexible payment plans....
Read more

Returns and Warranties

What is the return policy for products purchased on PCConnection.com?

PCConnection.com allows returns of most new, unopened products within thirty days for a full refund, provided items are in...
Read more

What is the warranty for products purchased on PCConnection.com?

The warranty for items from PCConnection.com can differ based on the manufacturer and product type. Typically, new products...
Read more

Can I return software or digital products?

Returning software or digital items can be complicated as they are often considered non-returnable once activated or...
Read more

Shipping and Delivery

What are the shipping options available on PCConnection.com?

PCConnection.com provides various shipping methods, including standard and expedited options to meet different delivery needs....
Read more

What are the estimated delivery times for standard shipping?

Delivery times for standard shipping from PCConnection.com generally range from three to seven business days within the...
Read more

Promotions and Discounts

Do you offer any discounts or promotions for certain products?

PCConnection.com regularly has various discounts and promotions, including seasonal sales and clearance items. For the latest...
Read more

What is PCConnection.com's price match policy?

PCConnection.com maintains a price match policy ensuring competitive pricing; they will match lower prices for identical items...
Read more
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!