What is the cancellation policy for reservations?

Asked 6 months ago
The cancellation policy for reservations at Omni Hotels allows for free cancellation up to 48 hours prior to the scheduled arrival date. If a reservation is cancelled within the 48-hour window, a cancellation fee of one night's room rate and tax will apply. This fee will be charged to the credit card used to secure the reservation. Certain promotional rates or special offers may have different cancellation policies, which will be clearly stated at the time of booking. Guests are encouraged to review the specific terms and conditions of their reservation to ensure that they understand the cancellation policy in place. OMNI Hotels prioritizes flexibility and understanding, but also requires appropriate notice for cancellations to manage inventory availability efficiently.
Answered Nov 2, 2023

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