Ohio Edison Customer Service

Ohio Edison's service territory covers approximately 34 counties in the state of Ohio. It spans across a large portion of the central and northeastern parts of the state, including major cities like Akron, Canton, Youngstown, and Mansfield. This extensive coverage ensures that Ohio Edison serves a significant population within its service area. The company is committed to delivering reliable electricity and outstanding customer service to residential, commercial, and industrial customers within its territory. Ohio Edison's presence in these counties ensures that residents and businesses can access a dependable source of electricity, assisting in powering homes, maintaining operations, and fueling economic growth across the region.

Ohio Edison offers a range of programs and incentives to encourage energy efficiency in households and businesses. One such program is the Home Energy Audit, where customers can receive a comprehensive assessment of their energy usage and recommendations for efficiency improvements. Ohio Edison also provides rebates and discounts on energy-efficient appliances, such as refrigerators and light bulbs, making it more affordable for customers to make eco-friendly choices. For businesses, there are customized solutions and financial incentives available through the Business Energy Efficiency Program, which assists in identifying energy-saving opportunities and provides support in implementing energy-efficient technologies. Additionally, Ohio Edison offers low-income assistance programs to help qualifying individuals and families reduce energy costs and improve energy efficiency in their homes. Overall, these programs and incentives aim to promote energy conservation, reduce costs, and create a sustainable future for Ohio's residents and businesses.

Ohio Edison offers several convenient payment options for customers to pay their bills. Customers can choose to make payments online through their website using a bank account, credit, or debit card. They also offer an AutoPay option where the bill amount is automatically deducted from the customer's checking or savings account on the due date. In addition, customers can pay their bills over the phone using a credit or debit card by calling their customer service line. For those who prefer to pay in person, Ohio Edison has authorized payment locations throughout their service area. Customers can locate these authorized payment locations on their website or by contacting their customer service team. Overall, Ohio Edison strives to provide a variety of payment options to accommodate different customer preferences.

You can easily find information about Ohio Edison's rates and tariffs on their official website. Navigate to the "Rates & Tariffs" section, which can typically be found under the "Billing & Payment" or "Services" tab. Here, you will find detailed information about the different rates and tariffs offered. The website provides clear explanations about the various pricing options, including residential, commercial, and industrial rates. You can also learn about how the rates are structured, the different time-of-use options available, as well as any current promotions or discounts. Furthermore, the website may include downloadable brochures or pamphlets that offer comprehensive information about the rates and tariffs. If you have further inquiries, Ohio Edison's customer service is available by phone or email to assist you.