What types of payment assistance programs does Ohio Edison offer for customers in need?
Asked 6 months ago
Ohio Edison offers various payment assistance programs to customers in need. These programs are designed to provide support and ease financial burden. The most common program is the Percentage of Income Payment Plan (PIPP), which allows eligible customers to pay a small percentage of their income towards their electric bills. Another program is the Home Energy Assistance Program (HEAP), providing assistance with energy costs to low-income households. Additionally, Ohio Edison offers the Energy Assistance Program (EAP), which helps eligible customers to pay their energy bills during a crisis. They also provide information and resources regarding payment extensions, budget billing, and assistance for military personnel. These assistance programs aim to ensure that customers have access to essential electricity services while managing their energy costs effectively.
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