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Night Owl Customer FAQ

Top Answers & How-to Guides

What is Night Owl's Phone Number?

The question we are asked most often is about how to talk to Night Owl customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Night Owl Customer Questions

Cómo puedo hacer si mis cámaras ya no me dejan ver días de atrás

Si ya no puedes ver días de atrás en tus cámaras Night Owl, es posible que el almacenamiento de tu DVR o NVR esté lleno y esté sobrescribiendo las grabaciones más antiguas. Asegúrate de que el sistema esté configurado para mantener las grabaciones por el tiempo deseado, y verifica el espacio de almacenamiento disponible. También puede ser útil revisar los ajustes de grabación y asegurarte de que no haya interrupciones en el registro.
Asked Jun 25, 2024 9:03 PM

One of my cameras is upside down when looking on the app I switched the camera but it's still upside down

The issue you're experiencing may be due to a rotation setting on your Night Owl mobile app. You can rectify it by accessing the app menu, select the 'Devices' option, and then pick the camera that is displaying the image upside down. Look for an option referred to as 'Image Rotation' or 'Flip Screen', and tap it. The view from your camera should now be right side up. Please remember that the exact instructions might differ slightly based on your specific Night Owl model and app version.
Asked Mar 30, 2024 1:48 AM

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