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Nexo Customer FAQ

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How do I Contact Nexo Customer Service?

The question we are asked most often is about how to talk to Nexo customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Nexo Customer Questions

Trying to see if Nexo takes Polygon for collateral for loans

Yes, Nexo does accept Polygon (MATIC) as collateral for loans. You can use your MATIC tokens to secure a fiat or stablecoin loan while retaining the benefits of potential price appreciation of your crypto assets. Please ensure to manage your loan-to-value ratio responsibly to avoid a margin call or liquidation should the price of MATIC significantly decrease.
Asked Apr 15, 2024 5:09 PM

Trying to see if Nexo takes Rora Prime for collateral for loans

As of now, Nexo does not accept Rora Prime as collateral for loans. They accept a variety of different cryptocurrencies as collateral, including Bitcoin, Etheruem, Litecoin, and others. Always check Nexo's official site for updates regarding the assets they accept for their financial products.
Asked Apr 15, 2024 4:31 PM

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