Updated August 11, 2025

New York Post Customer FAQ

Recent New York Post Customer Questions

App doesn't connect to news stories. When I try to read the news on the NY Post app, a message says "The app was unable to make a connection" appears. The "Please try again" icon doesn't work.

We're sorry to hear you're having trouble with the New York Post app. Some quick fixes could be to ensure your device has a stable internet connection, update the app to the latest version, or try restarting your device. Additionally, you could try uninstalling and reinstalling the app. If the issue persists despite trying these potential solutions, it could be a temporary issue with the New York Post servers. Please bear with us as we work to keep our services running smoothly for you.

Asked Mar 20, 2024 7:25 AM

Help me with my New York Post customer service issue

Access and Delivery

What is the delivery time for the print edition of the New York Post?

The New York Post aims to deliver its print edition early, typically between 5:00 AM and 7:00 AM on publication day, but...

Can I access the New York Post online?

Yes, the New York Post is available online at nypost.com, featuring a variety of news, entertainment, and sports content,...

Can I access past editions of the New York Post online?

Yes, the New York Post offers online access to past editions through its archives on its official site. Users can search for...

What are the different subscription plans available?

The New York Post provides various subscription plans, including digital and print options tailored to reader preferences....

Is there a digital-only subscription option?

New York Post provides a digital-only subscription for those who prefer online access to content, which usually features...

Do you offer student discounts for subscriptions?

The New York Post does not clearly state any student discounts for subscriptions, but checking their website for current...

Can I gift a subscription to someone?

Yes, one can gift a subscription to the New York Post by selecting a suitable plan and providing the recipient's contact...

What special promotions or discounts does New York Post offer?

New York Post frequently provides various promotions like introductory subscription rates, discounts on digital subscriptions,...

What is the New York Post's return and refund policy?

The New York Post does not have a traditional return and refund policy due to its focus on subscriptions rather than physical...

How is the New York Post funded?

The New York Post is funded mainly through advertising sales and subscriptions. Revenue comes from both print and digital ads,...

Are there any online features exclusive to subscribers?

New York Post provides several online features solely for subscribers, such as premium articles, exclusive columns, and...

How can I contribute to New York Post as a writer or journalist?

To become a contributor at New York Post, familiarize yourself with its content style and themes. Prepare a strong writing...

What is the New York Post's policy on user-generated content?

The New York Post has guidelines for user-generated content, allowing various submissions while reviewing them to ensure they...

We look to the New York Post issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.

New York Post issues reported to GetHuman

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