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New York Jets Customer FAQ

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The question we are asked most often is about how to talk to New York Jets customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Stadium Information

What is the seating capacity of MetLife Stadium?

MetLife Stadium, the home of the New York Jets, holds around 82,500 seats, ranking it among the largest in the NFL. Opened in...
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What are the gameday policies at MetLife Stadium?

MetLife Stadium has established various gameday policies to ensure fan safety and enjoyment. Key measures include strict bag...
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Are there any restrictions on bringing bags into the stadium?

The New York Jets have specific policies regarding bag entry into the stadium, allowing only clear bags that fit particular...
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Are concessions available at MetLife Stadium?

Concessions at MetLife Stadium, home to the New York Jets, offer a wide selection, including traditional items like hot dogs...
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What are the transport options to MetLife Stadium?

MetLife Stadium offers various transportation methods for fans, including NJ Transit trains to Secaucus Junction with a...
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Tickets and Schedule

Where can I find the New York Jets schedule?

The New York Jets schedule is available on their official website, newyorkjets.com, where fans can find details about game...
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How can I purchase New York Jets tickets?

To buy tickets for New York Jets games, fans can visit the official Jets website to find details on upcoming matches,...
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Programs and Opportunities

What is the Jets Rewards program?

The Jets Rewards program enhances the fan experience by allowing supporters to earn points through activities like attending...
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Are there any available job opportunities with the New York Jets?

The New York Jets regularly have job openings across various departments, including management, marketing, and game day staff....
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What is the Jets Kids Club and how can my child join?

The Jets Kids Club is a program for young fans of the New York Jets, offering various perks like exclusive events, special...
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Fan Experience

What is the Jets Shop and where can I find it?

The Jets Shop is the official retail outlet for New York Jets merchandise, offering jerseys, apparel, and memorabilia. It is...
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What is the policy on fan behavior at games?

The New York Jets emphasize a respectful and positive atmosphere at games, encouraging spirited cheering while prohibiting...
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Team Information

What merchandise is available on the Jets Shop?

The Jets Shop features a wide range of merchandise for fans, including apparel like jerseys, hoodies, and headwear. There are...
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What is the New York Jets' team history?

The New York Jets, founded in 1960 as the Titans, became iconic after winning Super Bowl III in 1969, led by Joe Namath....
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