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How Do I Check the Status of My Unemployment Claim with the New York Department of Labor?

In a nutshell: If you have applied for unemployment benefits from the state of New York, you are probably eager to find out how the application is doing and how much money you might be receiving. To find out, you will need to learn how to check on the status of your application. You can do so either online or in person.

Introduction

If you have applied for unemployment benefits from the state of New York, you are probably eager to find out how the application is doing and how much money you might be receiving. To find out, you will need to learn how to check on the status of your application. You can do so either online or in person.

What You'll Need

If you do not have an online account with the New York State Department of Labor, you will need to make one. You can do so from the page linked to in the first step.Do not use a VPN when checking on the status of your unemployment claim. VPNs can interfere with proper access to your account information.Your initial claim can take up to 4 weeks to process. If your claim has unusual complications, or if you did not provide all necessary information, it can take even longer to process.Even if your claim is approved, benefits for your first week of unemployment will not be paid. Instead, the first week serves simply as a waiting period.To remain eligible for unemployment benefits, you must recertify every week.If you believe that your unemployment benefits should have been higher, you may be able to use the Request for Reconsideration form to challenge the determination, if you can prove that you had employment and earnings during the base period that were not accounted for or if the wages in your claim form were incorrect. Pay stubs for the periods in question would be a big help in getting the determination changed.

Go to the New York State Department of Labor Online Services for Individuals page.

New York State Department of Labor Online Services for Individuals page
If you want to check on the status of your claim in person, skip to step 5.

Scroll down until you come to the Sign In section.

Click on the Sign In button to sign into your account.

Click on the Claim Summary option to find the latest information about your claim.

You can also click on the View Payment History option and check to see if any payments have been released.
If a payment has been released, then your claim has been approved and you will receive your money in no more than three days.
If no payment has been released, your claim may simply not have been processed yet.
Do not proceed with subsequent steps.

Find a suitably close New York unemployment office.

One is located at 2400 Halsey Street Bronx, NY 10461, another at 55 Hanson Place, 12th Fl. Brooklyn, NY 11217, another at 290 Main Street Buffalo, NY 14202, with a fourth one at 2001 Perimeter Road East Endicott, NY 13760.

Go to that office and wait to speak to a representative.

The wait may be lengthy.
Make sure you bring your government-issued ID with you when you go.

Conclusion

If you have any questions or need additional assistance, call someone at the New York Department of Labor Unemployment offices. You can reach one from 8:00 am to 7:30 pm EST on weekdays. You cannot reach anyone on weekends.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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New York Department of Labor - Unemployment

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How to check the status of my unemployment claim with the New York Department of Labor
Checking the status of my unemployment claim with the New York Department of Labor
Where to check the status of my unemployment claim with the New York Department of Labor

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