How Do I Check the Status of My Claim with Nationwide?

Checking the status of your Nationwide claim is a simple online process. You can use the company's website, mobile app, or phone number to stay updated on the process.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

Auto Insurance claims often come with stress and uneasiness. As an insurance policyholder, you want to be updated regularly about your auto insurance claim. However, insurance companies often have a lot of things to handle and many clients to attend to. As a result, it may be difficult for them to contact you regularly with updates regarding your insurance claim. This means you need to make it your responsibility to regularly check the status of your car insurance claim to ensure that you are up-to-date.

But how do you check the status of your claim with Nationwide? Nationwide allows for an easy process that drivers and car owners can use to verify the status of their auto insurance claims. Depending on your preferences, you can do this through the company's website, mobile application, contacting the Nationwide customer service desk.

Below is more information on how to check the status of your auto insurance claim with Nationwide.

Use the Nationwide Website

The Nationwide website allows for one of the easiest ways for you to check the status of your auto insurance claim. Here's how:

  1. Log in to your Nationwide account using your username and password.
  2. From the homepage, select the "file and view claims" option.
  3. Proceed to choose the corresponding policy you intend to file the claim from.
  4. From the auto Insurance claims dashboard, you gain access to any previous or open claims.
  5. To check the status of a claim, simply click on the claim you want to check.
  6. You should see any updates and the contact details of your assigned claims associates in case you want to contact them for further information.

Use the Nationwide Insurance Mobile Application

The process of checking your claim status on Nationwide's app is simple. Here how:

  1. After downloading the mobile application, log in to your account using your credentials.
  2. After opening the account, swipe left to access the "Claims" page.
  3. Tap the "claim received" tab to view the status of your claim.
  4. You can also view more information about your claim, such as the claim number and the date of the incident, as well as the contact of your assigned claims associate.

Contact the Company Through Customer Service

If the previous two methods do not work for you or prove difficult to handle, you can contact the nationwide insurance customer service via phone call.

Before dialing the phone to speak to a representative, make sure you have all the needed information ready. You'll need the claim number and identification information.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Check the Status of My Claim with Nationwide?

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How Do I Check the Status of My Claim with Nationwide?
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