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NYandCompany.com Customer FAQ

Top Answers & How-to Guides

What is NYandCompany.com's Phone Number?

The question we are asked most often is about how to talk to NYandCompany.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent NYandCompany.com Customer Questions

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Payment and Pricing

What payment methods are accepted on NYandCompany.com?

NYandCompany.com accepts various payment methods including major credit cards like Visa and MasterCard, as well as PayPal and...
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Can I use multiple promo codes on NYandCompany.com?

Typically, NYandCompany.com permits the use of only a single promotional code per order, so customers must select one from...
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Are gift cards available for purchase on NYandCompany.com?

Yes, NYandCompany.com offers gift cards for both physical and digital formats. Customers can easily purchase them by selecting...
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Shipping and Returns

What is the return policy for NYandCompany.com?

The return policy at NYandCompany.com generally allows online purchases to be returned within thirty days, provided items are...
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Do you offer international shipping on NYandCompany.com?

NYandCompany.com does not provide direct international shipping to customers outside the United States. However, international...
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Can I return items purchased online to a physical store?

Items bought online at NYandCompany.com can usually be returned at physical store locations, making returns easier for...
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Rewards and Offers

What is the NY&C Rewards program?

The NY&C Rewards program is a loyalty initiative by New York and Company that rewards customers for their purchases. Members...
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Can I earn rewards for in-store purchases on NYandCompany.com?

Customers can earn points for in-store purchases at New York and Company through their rewards program, enhancing their...
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Are there any exclusive online offers on NYandCompany.com?

NYandCompany.com often has special online promotions such as item-specific discounts, percentage savings on orders, and...
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Are there any planned sales events throughout the year?

New York and Company regularly organizes various sales events throughout the year, particularly during major shopping occasions...
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Products and Services

What is the sizing guide for NYandCompany clothing?

NYandCompany provides a detailed sizing guide with measurements for bust, waist, and hip to assist shoppers in finding their...
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Do you offer virtual styling services?

NYandCompany.com does not offer virtual styling services but provides many resources, including lookbooks and style guides, to...
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How often does NYandCompany release new collections?

NYandCompany usually releases new collections seasonally in line with the fashion calendar, introducing fresh styles at the...
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We look to the NYandCompany.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
NYandCompany.com issues reported to GetHuman
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