What is the return policy for NYandCompany.com?
The return policy for NYandCompany.com allows customers to return items within 45 days from the date of purchase. All merchandise must be in its original condition, unworn, unwashed, and with all tags attached. For returns by mail, customers can use the prepaid shipping label provided or choose their own courier. A return fee of $7.99 will be deducted from the refund for items returned by mail. Items purchased using PayPal cannot be returned in-store and must be mailed back. Exchanges, however, are only available in-store. Final sale items, such as clearance and "buy one, get one" promotions, cannot be returned or exchanged. For a hassle-free return process, customers are encouraged to keep their original receipts or order confirmations.
Answered Nov 2, 2023
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