What is the process for starting or stopping service?

Starting or stopping service with New York State Electric & Gas is a straightforward process designed to assist customers in managing their utility needs. When a customer wishes to start service at a new location, they generally need to provide specific information such as their name, the new service address, the date service is to begin, and identification or account information if they are an existing customer. It may also be helpful to have a recent, valid form of identification and any relevant documentation regarding prior utility service history. Customers can typically initiate this process online through the company’s website. There, they will find an easy-to-navigate service request form. Alternatively, customer service representatives can often assist customers over the phone or through email, depending on the customer's preferences. Stopping service involves a similar approach. A customer will need to communicate the intention to discontinue service by providing their name, the service address, and the date they wish for the service to end. It is important to ensure that any final bill arrangements are completed, and customers should check if a final meter reading is necessary or if this will be handled by the company. For the most current information and detailed steps regarding starting or stopping service, individuals should consult the official company website, where they can find specific guidelines and contact information if needed.