How can I report a power outage?

To report a power outage to NY State Electric & Gas, customers can contact the company through various methods such as phone, online form submission, or mobile app. By providing details on the location and nature of the outage, NYSEG can quickly dispatch crews to assess and restore power. It is important to have your account number or phone number associated with the account ready when reporting an outage to help expedite the process. Customers can also sign up for outage alerts to receive updates on the status of the outage and estimated time of restoration.