What should I do if my order never arrived?

If an order from NFL Shop has not arrived, there are several steps that can be taken to investigate the situation. First, it is important to check the order confirmation email or the account on the NFL Shop website to verify the shipping details and estimated delivery date. Sometimes, shipping delays can occur due to various factors, including weather, high demand, or issues with the carrier. It may also be helpful to track the shipment using the tracking number provided in the order confirmation email. This number can often be used to gather information about the current status of the package and potentially identify where the delay is originating. In the event that the tracking information does not provide clarity or if the order appears to be lost, it would be advisable to look for the help section on the current webpage. There, one can often find answers to common questions, including information regarding lost orders. It is also a suitable place to find any contact information if further assistance is needed. In some circumstances, NFL Shop may offer solutions such as reshipping an order or providing a refund, depending on their policies. Please remember to have your order number and any relevant details handy if further communication is necessary.