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MusiciansFriend.com Customer FAQ

Top Answers & How-to Guides

What is MusiciansFriend.com's Phone Number?

The question we are asked most often is about how to talk to MusiciansFriend.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about MusiciansFriend.com customer service, get an answer now.
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Recent MusiciansFriend.com Customer Questions

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Payment and Billing

What payment methods do you accept?

MusiciansFriend.com accepts various payment methods including major credit cards like Visa and MasterCard, as well as PayPal....
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Can I use multiple payment methods for an order?

MusiciansFriend.com usually allows only one payment method per order, requiring customers to select just one option at...
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Do you offer financing options?

MusiciansFriend.com does offer financing options, enabling customers to make monthly payments for their purchases rather than...
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Returns and Cancellations

What is your return policy?

Musician's Friend offers a flexible return policy, usually allowing returns within thirty days if items are in original...
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What is your cancellation policy?

Musician's Friend permits order cancellations if they have not been processed or shipped. Customers can cancel while the order...
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Shipping and Delivery

How long will it take for my order to arrive?

The delivery time for an order from MusiciansFriend.com depends on factors like shipping method, destination, and item...
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Do you offer international shipping?

MusiciansFriend.com does provide international shipping to customers beyond the United States, allowing global access to...
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Can I track my order?

You can track your order through MusiciansFriend.com by checking the confirmation email for a tracking number or by logging...
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Stock and Availability

What if the item I want is out of stock?

If an item is out of stock on MusiciansFriend.com, customers can check back later as inventory is frequently updated. Signing...
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Do you offer any discounts or promotions?

MusiciansFriend.com continually updates discounts and promotions on various musical instruments and accessories, including...
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Ordering Process

What brands do you carry?

MusiciansFriend.com has a diverse selection of brands for various musical genres, including well-known names like Fender,...
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Can I place an order over the phone?

MusiciansFriend.com mainly supports online purchases but does allow orders by phone for customer convenience. For details,...
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We look to the MusiciansFriend.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
MusiciansFriend.com issues reported to GetHuman
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