What is your cancellation policy?

Musician's Friend has a straightforward cancellation policy that reflects an understanding of customer needs. Generally, customers can cancel their orders as long as they have not yet been processed or shipped. If an order is still in the processing stage, it is often possible to cancel by going to the order page on the website. However, once the item has been shipped, the order cannot be canceled and the customer would need to initiate a return after receiving the item. For items that are personalized, such as custom orders, the cancellation policy may differ, and such orders are typically subject to specific terms. It is always advisable to review the detailed policies available on the current web page for the most accurate and up-to-date information. This will provide insight into specific circumstances, any applicable fees, and the timeline for cancellations. The website often features a section dedicated to customer service and policies that can clarify doubts regarding cancellations and returns.