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Molina Healthcare Customer FAQ

Top Answers & How-to Guides

What is Molina Healthcare's Phone Number?

The question we are asked most often is about how to talk to Molina Healthcare customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Molina Healthcare customer service, get an answer now.
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Recent Molina Healthcare Customer Questions

I need to change my name on my insurance card it’s incorrect

To change your name on your insurance card, you typically need to provide legal documentation of the name change, such as a marriage certificate or court order. Then, inform Molina Healthcare about the change following their specific procedures, which usually involve submitting the documentation and completing any required forms.
Asked Mar 10, 2025 6:56 PM

Help me with my Molina Healthcare customer service issue

Claims and Coverage

What is the process for filing a claim?

To file a claim with Molina Healthcare, members should gather all pertinent documents such as medical records and bills. They...
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What health insurance plans does Molina Healthcare offer?

Molina Healthcare provides various health insurance plans, including Medicaid for low-income families, Medicare Advantage for...
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Are there different coverage options available?

Molina Healthcare provides numerous coverage options designed to cater to varying healthcare needs, such as individual and...
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Does Molina Healthcare cover preventive services?

Molina Healthcare typically includes various preventive services, like annual check-ups and screenings, to support member...
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Can I change my Molina Healthcare plan after enrollment?

Yes, members of Molina Healthcare can change their plans after enrollment during the annual Open Enrollment Period and under...
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What are the eligibility requirements for Molina Healthcare plans?

Eligibility for Molina Healthcare plans varies based on factors like age, income, residence, and health needs. Many programs...
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Healthcare Access

Can I access my healthcare information online?

Molina Healthcare provides its members with secure online access to healthcare information, allowing them to view medical...
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How can I access customer support for my healthcare plan?

Members of Molina Healthcare can access customer support through multiple options listed on their website, including specific...
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Can I find a Molina Healthcare provider near me?

Individuals can find a provider near them through the Molina Healthcare online directory, where they can search based on...
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Financial and Mental Health

What financial assistance options are available?

Molina Healthcare provides various financial assistance options to facilitate access to medical services. These may include...
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What resources are available for mental health services?

Molina Healthcare provides a variety of resources for mental health, including counseling, therapy, and psychiatric services,...
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What information is needed to enroll in a Molina plan?

To enroll in a Molina plan, individuals need to provide personal information such as their name, address, date of birth,...
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Are there specialized plans for children or seniors?

Molina Healthcare provides tailored plans for both children and seniors, with pediatric services and preventive care for kids,...
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We look to the Molina Healthcare issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Molina Healthcare issues reported to GetHuman
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