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Logitech Customer FAQ

Top Answers & How-to Guides

What is Logitech's Phone Number?

The question we are asked most often is about how to talk to Logitech customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Logitech Customer Questions

How to install g923 steering wheel

To install the Logitech G923 steering wheel, follow these steps: 1. Start by securely mounting the wheel to your desk or racing stand using the included clamps. 2. Connect the power adapter to the wheelbase and plug it into an outlet. 3. Connect the USB cable from the wheelbase to your gaming PC or console. 4. Install the Logitech G Hub software for driver updates and configuration. 5. Follow the on-screen prompts in the software to set up your wheel for your games. Ensure your games support the G923 and enjoy your racing experience!
Asked Sep 16, 2025 4:30 AM

my steering wheel will not connect to my PC so I can't play Forza with it

First, ensure your steering wheel is properly connected to your PC and that any required drivers are installed. Check if the wheel is recognized in the Device Manager. Restart your PC and the wheel. If your steering wheel has a dedicated software, make sure it's installed and updated. Additionally, verify that your game settings in Forza are configured to recognize the steering wheel. If none of these steps work, consult the troubleshooting section specific to your wheel model for further assistance.
Asked Feb 14, 2025 5:17 PM

How to turn on key board for backlighting slim folio on 7 8 9 generation

You can turn on the keyboard backlight for your Logitech Slim Folio by pressing the Lightbulb Icon Key on your keyboard. This button is usually located at the top row of your keyboard. Press it once to turn on the backlight, press it again to increase the brightness, and press it a third time to turn it off. Please note that having the backlight on can reduce your keyboard's battery life. Also, some models might have an auto sleep mode to conserve battery, where the backlight goes off after a period of inactivity. It will turn back on with a key press.
Asked May 18, 2024 1:07 PM

Help me with my Logitech customer service issue

Technical Support

How Do I Get Technical Support from Logitech?

Logitech offers technical support for their products through phone, email, or chat. Online resources are also available for...

Is there a way to test if my Logitech device is working properly?

There are multiple methods to assess your Logitech device's operation. Confirm proper power and connection, check software like...

How do I connect Logitech devices to multiple computers?

Logitech devices can connect to multiple computers easily, particularly models with Logitech Flow or Easy-Switch features....

How can I recycle my old Logitech devices?

To recycle old Logitech devices, one can check local e-waste programs for accepted items, use retail stores that offer...

Product Information

What is the warranty on Logitech products?

Logitech provides a limited warranty for its products, usually ranging from one to three years, depending on the product type...

Can I use Logitech products with other operating systems besides Windows?

Logitech products are versatile and work with multiple operating systems, including macOS, Linux, and certain Chrome OS...

What is the battery life of Logitech wireless devices?

The battery life of Logitech wireless devices varies widely based on the product type. Mice can last from months to years, with...

Can I customize the buttons on my Logitech mouse?

Logitech users can tailor their mouse buttons using Logitech G HUB or Logitech Options software, which allows for remapping,...

Can I find replacement parts for Logitech products?

Replacement parts for Logitech products can generally be found on the official website and authorized retailers, especially for...

Are there accessories available for my Logitech device?

Logitech has a variety of accessories that can enhance the use of their devices, which vary based on the specific product....

Software and Updates

Does Logitech offer any software for managing multiple devices?

Logitech has multiple software options to manage various devices effectively. Logitech Options allows customization and...

What are the system requirements for Logitech software?

Logitech software has varying system requirements based on the specific program or device. Generally, Windows 10 or later and...

What resources are available for gaming optimization with Logitech products?

Logitech offers a range of resources for optimizing gaming experiences with its products. Users can customize settings with the...

How can I update the firmware on my Logitech devices?

To update firmware on Logitech devices, users should use software like Logitech G Hub or Logitech Options. Ensure the software...

Device Connection and Compatibility

Can I use Logitech keyboards on gaming consoles?

Logitech keyboards can work with some gaming consoles like PlayStation and Xbox via USB, enhancing tasks like typing and...

How do I pair my Logitech wireless devices?

Pairing Logitech wireless devices is usually simple. For Bluetooth devices, activate pairing mode and connect through your...

What is the best way to clean my Logitech products?

Cleaning Logitech products involves unplugging them, using a microfiber cloth for dust, and a damp cloth for tougher stains....

Returns and Warranty

Can I register my product for extended warranty?

Logitech provides a limited warranty for its products, and some items may allow for extended warranties upon registration. This...

Does Logitech have a trade-up or upgrade program?

As of October 2023, Logitech does not have a specific trade-up or upgrade program for exchanging older products. However, they...

Does Logitech offer educational or business discounts?

Logitech does not have a universal discount program for education or business, but some retailers may provide bulk discounts....

What is the return policy for Logitech products?

Logitech's return policy generally allows returns within thirty days, provided the products are unused and in original...
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Logitech issues reported to GetHuman

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