How Do I Get Technical Support from Logitech?

In a nutshell: Logitech offers technical support for their products through phone, email, or chat. Online resources are also available for troubleshooting. Business support is available for video conferencing or business headsets. To contact Logitech, visit their support page and sign in to your account if you have one. You can choose between phone or chat support and be as detailed as possible to get the resolution you need. Additionally, a contact form is available for assistance with Logitech business products.

Jeff Whelpley is the editor / author responsible for this content.
Dec 29, 2023

Introduction

Do you need technical support with a Logitech product? You can contact Logitech via phone, email, or chat to get in touch with a technical support representative who can assist you. Online resources for Logitech Harmony products are also available.

Chat support is available around the clock. If you wish to call their local or toll-free number, tech support is open only from 9 a.m. to 9 p.m. EST. Logitech also offers Business Support for their video conferencing or business headsets, or you can fill out the contact form to get help. Read this guide to get support from Logitech.

Go to the Logitech Support Page

Use this link: https://support.logi.com/hc/en-us.

Before calling or emailing Logitech for support, use the online resources to see if they have what you need. You can type in your question or scroll down to select a product you'd like help with. You'll find available resources for the product you selected. If you don't find the resolution, scroll down for additional help.

Click Contact Us

If you don't see what you're looking for, scroll down and click Contact Us.

Sign In to Your Account

Log in to your account if you have one. Make sure it's the account used for purchasing Logitech products.

How Do I Get Technical Support from Logitech? (Step 3)

Choose Phone or Chat

You'll be provided a phone number to call if you choose Phone Support. If you choose Chat, the chatbot will pop up. Type in your message to start chatting with Logitech Support. Be as detailed as possible to ensure you get the resolution you need.

How Do I Get Technical Support from Logitech? (Step 4)

Visit the Logitech Business Support Page

Do you need help with a Logitech business product? You can get to this page by typing "Logitech business support page" on Google. Select the second option that says Logitech B2B Support.

Fill Out the Contact Support Form

Scroll down to the form. You need to fill out the product type, product, issue type, your email address, your name, country, if you are the product owner and the description of the problem. Other fields are optional. You may also attach a file if applicable.

How Do I Get Technical Support from Logitech? (Step 6)

Click Submit

Follow the instructions on the next page.

Visit Harmony Support

Did you purchase a Logitech Harmony product? Use this link to get support with Harmony products: https://support.myharmony.com/en-ph/contact-us

Select an Option

You can get assistance with software or hardware issues, password assistance, general questions, orders and billing and help with account setup.

Use Online Help or Contact Via Phone

These are the two options given, depending on the issue you select. If you don't want to use the online resource, feel free to get in touch with Logitech Customer Support.

Conclusion

When calling tech support, it's advised to be as detailed as possible regarding your issue. It's also recommended to check the online resource first because the resolution you need might be there. Get in touch with Support only if you need additional assistance and the resolution you need can't be found online.

Further questions?

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Get Technical Support from Logitech?

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Why does GetHuman Write How-to Guides for Logitech Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Logitech in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get Technical Support from Logitech? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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