Customer Service

Ways to contact and solve common issues

Use's Phone Number's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for

Contacting customer support

Below you can compare and contrast the 3 ways to contact by looking at which ones are the fastest and which ones other customers recommend the most for solving customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact across the following channels: Phone, Chat, Email.

Phone number / contactWaitVotes
Customer Service
2 mins23
Live Chat at
Customer Service
2 mins24
Customer Service
< 2 hrs74 top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for
Is my personal information secure?
Yes, your personal information is secure at We prioritize the protection of our customers' personal information and have implemented industry-standard security measures to ensure its safety. We use SSL encryption technology to safeguard all data transmitted between your device and our website. Additionally, we have stringent access controls in place to limit unauthorized access to your personal information. Our payment processing partners are PCI-DSS compliant, ensuring the security of your payment details. We do not sell, rent, or share your personal information with third parties without your explicit consent. For more information, please refer to our Privacy Policy, where we detail our commitment to protecting your personal information. Shop with confidence knowing that we take your privacy and security seriously.
What is is a leading online retailer for mixed martial arts (MMA) gear, apparel, and accessories. We specialize in providing a wide range of high-quality products for MMA enthusiasts, fighters, and fans alike. Our extensive selection includes everything from gloves, shorts, and rash guards to training equipment, apparel, and collectibles. With a commitment to customer satisfaction, we strive to offer top-notch customer service and competitive prices. Our website provides a user-friendly and secure shopping experience, ensuring convenient and reliable purchases. Whether you are a professional fighter or simply a passionate fan, is your one-stop destination for all things MMA, delivering the latest gear and merchandise to support your love for the sport.
Do you have a loyalty program or rewards program?
Yes, we do offer a loyalty program to show appreciation to our valued customers. Our loyalty program is designed to reward your loyalty and make your shopping experience even more enjoyable. As a member of our loyalty program, you will earn points for every purchase you make. These points can be redeemed for exclusive discounts, special offers, and free merchandise. Additionally, our loyalty program members receive early access to new product releases and exclusive access to sales and promotions. To join our loyalty program, simply create an account on our website and start earning points with every purchase. We believe in providing the best value to our loyal customers, and our loyalty program is our way of saying thank you for choosing
What is your return policy?
Our return policy at is designed to ensure the utmost customer satisfaction. We offer a hassle-free return process within 30 days from the date of purchase. In order to initiate a return, the item must be unused, unworn, and in its original packaging with all tags and labels intact. However, certain items such as mouthpieces, groin protectors, and DVDs are non-returnable for hygiene and copyright reasons. To request a return, customers can simply contact our customer service team via email or phone, providing the order number and reason for the return. Upon approval, a prepaid shipping label will be provided for the return. Refunds are processed promptly once the returned item is received and inspected. Depending on the original payment method, refunds are either credited back to the customer's account or issued as store credit. Please refer to our website for further details and any specific exceptions that may apply to your purchase. Our goal is to ensure a seamless and satisfactory shopping experience for all our valued customers.
How long does shipping take?
Shipping times vary depending on the destination and the selected shipping method. At, we strive to process and ship all orders as quickly as possible. Typically, orders are processed within 1-2 business days. Once shipped, the estimated delivery time can range from 2-7 business days within the United States, and 7-21 business days for international orders. However, please note that these time frames are estimates and may be affected by factors beyond our control, such as customs clearance or unforeseen delays. We also provide expedited shipping options for customers who require faster delivery. For accurate shipping estimates, it's recommended to enter your shipping address during checkout, as this will display the available shipping methods and estimated delivery times specific to your location.
What payment methods are accepted?
At, we proudly accept various payment methods to provide convenience and flexibility for our valued customers. You can confidently make purchases using major credit cards including Visa, Mastercard, American Express, and Discover. Additionally, we offer the option to pay with popular digital wallets such as Apple Pay and Google Pay, making it even simpler and faster to checkout. For those who prefer alternative payment methods, we also accept PayPal and Amazon Pay, allowing seamless transactions using your existing accounts. Rest assured that all payment options are encrypted and secured, prioritizing the safety of your personal and financial information. Shop with ease and choose the payment method that suits you best at!
Can I track my order?
Yes, you can track your order on Once your order has been shipped, you will receive a tracking number via email. This tracking number can be used to monitor the progress of your delivery. Simply click on the tracking number link provided in the email or visit the "Order Tracking" page on our website. On the tracking page, enter your tracking number to view the real-time status of your package. You will also be able to see estimated delivery dates and any updates from the shipping carrier. Tracking your order allows you to stay informed about the whereabouts of your purchase and ensures a seamless delivery experience.
There's more!
Click below to show 3 more questions, answers, and complete guides to common customer support problem.

Does GetHuman work with

GetHuman does not work with's customer support operations, directly or in any other way. GetHuman has no partnership or relation to at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting at a Glance has 1 chat option has 1 customer email has no help forum has no twitter handle has no facebook page
Contact information overview

Answered on this page:

Do you offer international shipping?
How can I cancel or change an order?
Solutions to common issues

Contacting Other Companies

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