What is your return policy?

Our return policy at Mmaoverload.com is designed to ensure the utmost customer satisfaction. We offer a hassle-free return process within 30 days from the date of purchase. In order to initiate a return, the item must be unused, unworn, and in its original packaging with all tags and labels intact. However, certain items such as mouthpieces, groin protectors, and DVDs are non-returnable for hygiene and copyright reasons. To request a return, customers can simply contact our customer service team via email or phone, providing the order number and reason for the return. Upon approval, a prepaid shipping label will be provided for the return. Refunds are processed promptly once the returned item is received and inspected. Depending on the original payment method, refunds are either credited back to the customer's account or issued as store credit. Please refer to our website for further details and any specific exceptions that may apply to your purchase. Our goal is to ensure a seamless and satisfactory shopping experience for all our valued customers.