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Millbrae Cars Customer FAQ

Top Answers & How-to Guides

What is Millbrae Cars's Phone Number?

The question we are asked most often is about how to talk to Millbrae Cars customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you provide child safety seats for rental cars?

Yes, we prioritize the safety of our passengers, especially children. At Millbrae Cars, we understand the importance of proper child...
Ask any question you have about Millbrae Cars customer service, get an answer now.

Car Types

What types of cars does Millbrae Cars offer?

At Millbrae Cars, we proudly offer a diverse range of vehicles to cater to your specific needs. Our car selection includes compact...

Rental Requirements

What is the minimum age requirement to rent a car from Millbrae Cars?

The minimum age requirement to rent a car from Millbrae Cars is 21 years old. However, drivers between the ages of 21 and 24 are subject...

Documents Needed

What documents do I need to provide when renting a car?

When renting a car from Millbrae Cars, you will need to provide a few important documents. Firstly, you will need a valid driver's...

Cancellation Policy

What is the cancellation policy for car rentals?

Our cancellation policy for car rentals at Millbrae Cars is as follows: If you need to cancel your reservation, you can do so without any penalty up to 48 hours prior to the scheduled pickup time. However, if you cancel within 48 hours of the pickup time, a cancellation fee of $25 will be applied. In cases where the reservation is prepaid, the cancellation fee will be deducted from the refund amount. We understand that unexpected events can occur, so we recommend contacting us as soon as possible in case of any changes to your rental plans. Our goal is to provide flexibility and accommodate our customers' needs while managing our operations effectively....

Additional Driver

Can I add an additional driver to my rental car reservation?

Yes, you can add an additional driver to your rental car reservation with Millbrae Cars. We understand that you might need someone...

Fuel Policy

What is the fuel policy for rental cars from Millbrae Cars?

The fuel policy for rental cars from Millbrae Cars is straightforward and customer-friendly. We operate on a full-to-full basis, meaning...

Discounts and Promotions

Do you offer any discounts or promotions for car rentals?

Yes, we offer various discounts and promotions for car rentals at Millbrae Cars. We understand the importance of providing affordable...

Accidents and Damage

What happens if I have an accident or damage the rental car?

If you have an accident or damage the rental car, Millbrae Cars has a process in place to ensure a smooth resolution. Firstly, it is...

One-Way Rentals

Can I rent a car for a one-way trip?

Yes, Millbrae Cars offers one-way car rentals for your convenience. Whether you need to drop off the car at a different location within...

Mileage Limit

Is there a limit on the mileage for rental cars?

No, there is no limit on the mileage for rental cars at Millbrae Cars. We understand that our customers have varying needs and travel...

Child Safety Seats

Do you provide child safety seats for rental cars?

Yes, we prioritize the safety of our passengers, especially children. At Millbrae Cars, we understand the importance of proper child...

Help me with my Millbrae Cars customer service issue

Ask any question you have about Millbrae Cars customer service. We will do our best to get you answers right away.
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