How Do I Use Microsoft Teams?

This GetHuman Guide explains what Microsoft Teams is and several of its basic features. Users can also create channels to further organize their teams into departments or focus groups. Many users also find the Outlook integration helpful. To assist business owners, managers, and employees, a one-year free trial is available to new Microsoft users.

Adam Goldkamp is the editor / author responsible for this content.
Dec 7, 2022

Microsoft Teams can be used to create virtual work teams and exchange messages, video chat as a group or individually, and even share your screen so that everyone can see what you're working on. Audio-only chat features are also available.

Microsoft teams work seamlessly with Office 365, documents, spreadsheets, and presentations are easy to share. Additionally, Microsoft team is available for Windows, macOS, iOS, and Android. If you have any problems accessing your Microsoft Teams account, contact Microsoft Teams Customer Service.

How To Use Microsoft Teams?

Microsoft Teams includes a variety of features, including adding up to 50,000 members to a team, organizing the team into channels, and sharing the updates with the entire team. You can also schedule and hold meetings to team members and invite external users via Outlook.

Once your company or organization has registered with Microsoft Teams, you can download the app or use Microsoft Teams online.

How To Build a Team in Microsoft Teams

Start building teams with users from your organization, then you can use channels to divide those teams up further, such as Marketing or Social Media channels, for example. The channels become bold when there's any new activity within the channel.


How To Chat and Share Files with Microsoft Teams

Just like most social media platforms available, you can use @ to mention others, you can "like" posts within channels, and every conversation is searchable. Group chat can be attached to specific files so collaboration is only a click away.

Since Microsoft Teams is designed to work with everything Microsoft, users can control their files and media from Office 365 without needing to switch applications. Whether you want to to create, edit, download, move, or delete, you will find all of the same options as if you were in Office 365.


Microsoft Teams and Outlook Integration

Not only can you share entire conversations in an email in Outlook, but users can also receive automatic Outlook emails for any missed activities. Additionally, replies to conversations can be made directly in Outlook.

Since companies are allowing more employees to work from home than ever due to the novel coronavirus Microsoft Teams started offering a one-year free trial. However, users with an Office 365 subscriptions cannot access the one-year trial and they will need to update their subscription to use Microsoft Teams. If you want to use the free trial, you will need to use an email address that has not yet been registered with Microsoft.


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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Use Microsoft Teams?

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Why does GetHuman Write How-to Guides for Microsoft Teams Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Microsoft Teams in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Use Microsoft Teams? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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